With increased competitiveness and the pursuit of efficiency, companies need to stay focused on innovation in their products and services, which makes maintenance and operation of IT tools an expensive process, creating difficulties for internal teams to focus on this market requirement.
In this sense, the decision to invest in support emerges as an option capable of guaranteeing the conditions of time and focus to meet the needs of organizations.
Backed by methodologies such as ITIL and a team of professionals with all the technical and business domain of our customers, Kyros Support is able to guarantee high levels of satisfaction and success.
Our consultants work in several areas of technology and business, helping from orientation, design, to project completion.
Corrective, adaptive and evolutionary management of the systems are essential requirements for good support. Our team is able to guarantee the conditions of time and focus to meet the needs of organizations.
1st level customer service
Specialized service (2nd and 3rd levels)
Backlog control
New Developments
Evolutionary maintenance
Corrective maintenance
Implantation
Training
System improvements
System Support
